People Connectors are invaluable to any organization – a business, a group, a team or even a neighborhood. The keys to utilizing what these people know for the benefit of the organization is identifying who they are, learning from them, and helping them benefit as individuals.
People Connectors are the kids in school who are comfortable with and accepted by just about every group. They get along with the jocks, the artists, the musicians, the volunteer students, the college prep students, and even the teachers.
They are the people in an organization who others go to with questions and statements like – “Who should I talk with about …?” “Where can I get help with …?” “What do you think about …?” “You need to hear this.”
People Connectors are hubs for information gathering across multiple and diverse groups within any organization regardless of how big or how small.
I'm not a scientist or a researcher, but I've been an observer for many years. Based on those years of observation I've identified the attributes of the People Connectors I've met and worked with.
• People Connectors like people. They are friendly, easy to talk with, and enjoy interacting with others.
• These people are genially curious. They like to learn about the interests, the opinions, and the beliefs of others. Their curiosity is based on a desire to learn and understand, not to find fault or judge.
• These Connectors like to help. They get great satisfaction from helping others.
• People Connectors are comfortable in their own skin. They're open to learning about the beliefs and opinions of others without taking anything personally.
These people are extremely valuable to any organization because they are liked and trusted by others in multiple groups within the organization and with outside groups who interact with the organization. The information they gather just by being themselves can benefit the organization in many ways, including –
• Increasing productivity,
• developing effective training programs,
• creating effective teams,
• developing effective recruiting and hiring processes,
• evaluating management styles, and more.
The information learned from People Connectors can be used to facilitate positive change in any organization.
If you own or manage a business, or if you are responsible for the success of a company or organization, it's certainly in your best interest to identify the People Connectors and develop processes that use what they know to benefit the organization and the people in the organization.